Our Service Level Agreements (SLA’s) are designed for fast and efficient support. We will firstly attempt to resolve the problem remotely and then send an IT Support technician to your site if necessary.
Our clients range from small independent to large national and multi-national organisations. Each client has access to an experienced team, who understands your business, recommends and implements solutions. We offer our clients flexible and the most cost effective IT service solutions to save them money where possible.
Our support packages are tailored to meet your business requirements and can easily be scaled up as your business grows. We have a helpful help desk that is manned by experienced technical engineers. 90% of telephone support queries we receive can be resolve remotely. For critical issues requiring on-site support one of our helpful IT engineer will be there within a guaranteed period.